Knowledge base

• Billing

  Billing and VAT

  Prices exclude VAT. Unpaid invoices trigger dunning; servers suspend then delete after grace.

• Onboarding

  Getting started

  Create an account, complete Stripe Identity verification (photo ID + selfie), pay your first invoice, then connect over SSH.

• Servers

  SSH access

  Password authentication is disabled. Connect with: ssh root@YOUR_IP using your SSH key.

• Security

  Why we verify identity

  Stripe Identity before provisioning. We never store ID images — only provider reference and status. ~$1.50 per check.